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Document Guide
What is your employment status?

Knowing your employment status before you apply will help you know what documents you need to have on hand.

Are you working formally, working for yourself or are you unemployed?
Proof of income

We’ve made life a little easier for you with this how-to-guide which explains how to upload your proof of income document, so you can get your cash faster.

Knowing your employment status before you apply will help you know which documents you need.

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Employed
Working full-time Working part-time Contractor / Consultant
Tip If you earn the same income monthly, then all we need is your most recent payslip.
self-employed (1)
Self-employed
Business owner Sole proprietor Freelancer
Tip You will need to upload your personal bank statement. For a sole proprietor, we will accept your business bank statement if it is in your name.
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Unemployed
Student Pensioner Unemployed
Tip You will need to prove that you earn some form of income to be eligible. For example, a rental income or a private pension.
What we need from you

We need your income document/s so we can make sure you can comfortably afford to repay your loan.

During your application we will ask for your income and if pre-approved, we will need you to upload a document to verify it.

Tip If you earn the same income monthly, then all we need is your most recent payslip.
wallet
Your gross and nett income
review
Your bank statement OR payslip
Gross and nett income

What is a gross and nett income?

bank
Gross
The full amount your employer pays you before deductions
bank-account
Tax UIF, Pension Fund
Deductions: Tax, UIF, pension fund
Tip If your income has recently changed, don’t forget to update it so you can have a better chance of approval.
wallet
Nett
The money you get in your bank account after deductions
Payslip or bank statement?

We don’t mind which one you upload, as long as we can see the information clearly so that your chances are better during the application process.

bank-account
ID number Full name
Gross and nett income for most recent month
Tip If your ID number is not on your payslip, you will need to upload your bank statement.
tax
Bank account number
Initials and surname Nett income Employer's reference
Tip If you earn an income from multiple sources, we suggest that you upload your bank statement so that we can see all the income sources.
Uploading is easy

Uploading couldn’t be easier. Upload the saved document from your computer, or take a photo on your cell phone.

monitor
Desktop
Upload your document/s from a folder on your computer.
Tip When using a computer, make sure you save it as a .pdf / .png / .jpeg. Choose one of these options in your file format drop down when saving.
smartphone
Smartphone
Upload a photo of your document/s from your gallery.
Tip When using a cell phone, uploading a photo is easy. Click “Upload File” and select your gallery or camera from your mobile phone.
Tips

We don’t want to waste your time so make sure that the document/s you choose to upload, is clear and has all the information we need.

.pdf / .png / .jpg Not larger than 5MB Not password protected
pdf-file-format
File types ,PDF
file-png
PNG
jpg-file
JPG
document
Name Changes
Initials and surname Nett income Employer's reference
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Multiple documents
You can upload as many documents as you need, you would need to refresh the page and click on the upload more option.
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Response time
It usually takes about 3 hours to process your documents. Feel free to reach out to us on live chat should you want an update on the current turnaround time. Or call us on +27 62 538 7574, our operating hours are Monday to Friday from 08:00 -18:00, and Saturdays from 08:00 - 13:00.
Email: [email protected]